Victims of Crime Act

The Crisis Intervention Advocate is a full-time weekend second shift position. The scheduled shift works Saturday and Sunday and an additional 2-3 days during the week. Shift can be scheduled for four (10 hour) shifts a week or five (8 hour) shifts a week.  The Crisis Intervention Advocate is responsible for answering the 24-hour crisis line, providing crisis intervention, and appropriate referrals.  The person in this position is under the supervision of the Assistant Director and Shelter Coordinator.


  • Answer the 24-hour crisis line.
  • Provide crisis intervention, safety planning, and referral services.
  • Initiate intake process on clients entering the shelter or outreach services.
  • Assist in the orientation of new residents to the shelter.
  • Complete intakes and assessments.
  • Complete exit process, if resident exits on assigned shift.
  • Complete daily service notes for residents.
  • Compile and report statistical information on residents as required by funding sources.
  • Supervise routine evening, night and weekend activities in the Shelter.
  • Check security system at beginning of each shift to assure all doors and windows are locked and that security system is intact.
  • Monitor the interior of the shelter at regular intervals during each shift to assure the safety and well-being of residents.
  • Facilitate emergency response and safety procedures with shelter residents.
  • Observe any conditions that need maintenance or repair, and leave a written message for the Assistant Director.
  • Work on holidays according to designated shift.
  • Attend all required staff meetings and trainings.
  • Perform all other duties as assigned by Executive Director.



  • At least 18 years of age.
  • Two years college with coursework in social service related area, or five years experience in victim services.
  • Knowledge of dynamics of domestic violence, safety planning, justice system, and client-centered services.
  • Adhere to the Revised Member Program Service Standards of the Kentucky Coalition Against Domestic Violence.
  • Commitment to complete required (for fulltime) training for Certification as Domestic Violence Advocate.
  • Completion of First Aid, CPR, and Blood-borne Pathogen Training.
  • Valid Kentucky driver’s license and proof of vehicle insurance.
  • Submit to a criminal background check.


If you are interested in applying for the position listed above, please submit your resume by NO LATER THEN MAY 18TH, to:

ATTN: Tori Henninger
PO BOX 1941
Bowling Green, KY 42142-1941

or you may email it to